ToLatin application acceptability evaluation to support Balinese script transliteration learning

Abstract

This work supported Indonesia's research focus area on information and communication technology (ICT) content improvement for information data on various forms of local wisdom. As one of the various forms of local wisdom, the Balinese script was supported by the ToLatin application that transliterates Balinese script into Latin text. It has been used to support Balinese script learning at the high school level in Buleleng Regency, Bali, Indonesia. To determine the acceptability of this application, which had not been studied before, a user acceptance evaluation was conducted using a combination of acceptance variables from the technology acceptance model (TAM) and success variables from DeLone & McLean. This study used a quantitative method with data collection through questionnaires from 385 respondents. The data analysis used the importance-performance analysis (IPA) method through suitability, gap, and quadrant analyses. The study results indicated that the acceptability of ToLatin could be more optimal. The suitability analysis revealed an average score of 87.91%, indicating the need for improvement in system quality, particularly the innovative indicator (SysQ3), based on the quadrant analysis. The gap analysis revealed an average score of -0.54 from 7 acceptance variables, indicating the need to improve system performance to meet user expectations.