E-commerce waste management: a systematic review

Abstract

This paper reviews literature on e-commerce waste management issues and challenges, focusing on potential improvements in Malaysia. It analyzes various sources, including Scopus, Web of Science (WoS), and Google Scholar (GS), using thematic and content analysis based on preferred reporting items for systematic reviews and meta-analyses (PRISMA) guidelines. The review highlights the surge in packaging and electronic waste due to increased e-commerce activity. In response, Malaysia has introduced policies promoting sustainable practices, such as eco-friendly packaging, e-waste regulations, and circular economy (CE) principles. Growing consumer awareness has also driven demand for sustainable e-commerce options. However, the key challenge is to reduce waste generation rather than just managing it. Achieving this will require significant efforts to minimize excessive manufacturing and packaging. The review aims to provide insights for stakeholders to support effective waste management and foster sustainability in the e-commerce sector.